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The Iceberg (Worksheet)

How to employ the Iceberg Method for problem-solving

The Iceberg Model

Employing The Iceberg Method to problem-solving will lay a foundation for creating long-term, sustainable solutions.

  1. Events : First, observe and describe what has happened or what is happening.
  2. Patterns & Trends : Then, determine if this event or similar events have happened before? What are the patterns of occurrences? What trends have you seen?
  3. Structures & Systems : Finally, identify the things, procedures or behaviors that contributed to this event. Why is this happening?
  4. Mental Models : What are the beliefs and assumptions that created and shaped the system?
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Kishau Rogers is the editor and founder of The bigThinking Project. The bigThinking Project is a resource center and collaborative innovation project which promotes the principles of systems thinking. Our mission is to empower the next generation of innovators to think bigger, to think better and to create solutions which make significant impact in the areas that matter. Kishau Rogers is an award-winning entrepreneur with over twenty years of experience in the computer science industry. She is a serial entrepreneur having founded and co-founded companies such as Websmith Group, TimeStudy, PeerLoc Inc., and Websmith Studio.

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